Fitonomy Mobility

Terms of Use

Effective 9 September 2026 · Version 1.1

These Terms of Use govern Fitonomy Mobility, its content and the Mobility pages of fitonomyapp.com. The service is provided by Appostafat GmbH, Rothusstrasse 23, 6331 Hünenberg, Switzerland ("Fitonomy", "we" or "us"). Contact support@fitonomyapp.com about the service or these terms.

By creating an account or using the service, you agree to these terms. Mandatory consumer rights continue to apply. Our Privacy Policy explains how personal information is handled; accepting these terms is not consent to every use of personal information.

Fitness purpose and safe use

Fitonomy Mobility provides movement assessments, scores, guided mobility exercises and activity history. Assessments use your responses and, for supported positions, phone motion sensors. Scores and suggested routines are fitness estimates, not clinical measurements or diagnoses. Results vary between people and depend on how a position is performed.

The service does not provide medical diagnosis, treatment or emergency assistance. Consult a qualified health professional where an injury, medical condition, pregnancy or other concern may affect exercise. Follow professional advice, stop an exercise that causes pain or concerning symptoms, and seek appropriate help. Read the Medical Disclaimer at https://fitonomyapp.com/mobility/disclaimer/ before exercising.

Eligibility and accounts

The service is intended for people aged 16 or over. You must be legally able to enter this agreement. If local law requires a parent's or guardian's involvement, obtain it before using the service. Purchases require the necessary authority for the store account and payment method used.

Provide accurate account information, protect your sign-in credentials and notify us if you suspect unauthorized access. Do not use another person's account or interfere with their access. You are responsible for your own use of the service, subject to rights and protections that cannot be excluded by law.

Apple application license

For the iOS application downloaded from the Apple App Store, Apple's Standard Licensed Application End User License Agreement applies to the application license. It is available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ . These service terms supplement that license for our service and website; they do not replace it or reduce rights under it. Apple is not the provider of our fitness service.

For the Android application and website, we grant you a personal, limited, non-exclusive and non-transferable right to use the service and its content for its intended purposes, subject to these terms and applicable platform rules. Content remains owned by us or our licensors.

Free access and subscriptions

The app offers three completed workouts without a subscription. These free workouts are separate from any introductory subscription offer. The app explains when a subscription is required for further workout access.

Mobility Weekly and Mobility Yearly provide access for the billing period shown before purchase. Available plans, included features, prices, currencies and any introductory offers are displayed in the app and confirmed by the store. The store's purchase confirmation controls the amount and billing period you authorize. Taxes and availability depend on your location.

Only rely on a free trial or introductory price if the purchase screen explicitly offers it to your store account. That screen must show the offer duration and the recurring charge that follows. If you accept such an offer, it converts to the disclosed paid subscription unless cancelled within the store's applicable deadline.

Automatic renewal and payment

Subscriptions renew automatically until cancelled. A weekly plan renews weekly and a yearly plan renews yearly, subject to the terms displayed when you buy. Payment is charged through the Apple or Google account used for the purchase. We do not receive your full payment card details.

For Apple subscriptions, turn off renewal at least 24 hours before the current period ends to avoid the next renewal charge. Apple may charge renewal within the 24 hours before the end of the period. For Google Play subscriptions, cancel before the next renewal date shown in Google Play; its payment and authorization rules apply.

Price changes and any required notice or consent are handled under the applicable store rules and consumer law. A price change does not remove your right to cancel future renewal.

Cancellation and restoring access

Manage an Apple purchase in your Apple account's Subscriptions settings: https://apps.apple.com/account/subscriptions . Manage a Google Play purchase in Google Play's Payments and subscriptions settings: https://play.google.com/store/account/subscriptions . The app also provides subscription management and restore-purchase controls where supported.

Cancellation normally stops future renewal while preserving access through the period already paid for. An applicable refund or other store decision can change when access ends. Deleting the app, signing out or deleting your Fitonomy Mobility account does not by itself cancel a store subscription. Cancel it separately to prevent further charges.

To restore an eligible purchase, use the same store account and the app's Restore purchases control. Contact support@fitonomyapp.com if the purchase cannot be associated with the correct Mobility account. A purchase on one platform does not imply that the other store will bill or refund it.

Refunds and consumer rights

Request refunds for Apple purchases through https://reportaproblem.apple.com/ . For Google Play purchases, use its refund process at https://support.google.com/googleplay/answer/2479637 . Eligibility depends on the purchase, location, store policy and applicable law. Contact us for help identifying the purchase channel.

Nothing in these terms removes rights to cancellation, withdrawal, remedies or refunds that mandatory consumer law gives you. We do not impose a blanket no-refunds rule.

Content and acceptable use

You may use exercise content for your personal activities, including offline playback provided by the app. You must not redistribute or resell the content, scrape the service, bypass access controls, impersonate others, introduce harmful code or use the service unlawfully. Restrictions on copying or reverse engineering apply only to the extent permitted by applicable law and relevant open-source licenses.

Availability and changes to the service

We maintain and may update the service, but cannot guarantee uninterrupted availability or a particular fitness result. Updates can address security, compatibility or features. Material changes to a paid service are subject to any notice, cancellation and remedy rights required by applicable law. If paid service is discontinued, contact us about applicable remedies and the store's refund process.

Suspension and closing an account

You can close your account through Profile, Delete account. The Privacy Policy and https://fitonomyapp.com/mobility/accountdeletion/ explain the separate account and stored-data deletion steps currently available.

We may restrict access where reasonably necessary to address abuse, a material breach of these terms, security risks or a legal requirement. Where appropriate and lawful, we will explain the reason and how to contact us to resolve it. Termination does not remove accrued consumer rights or automatically cancel a store subscription.

Liability

We do not guarantee a particular improvement, score or result. To the extent permitted by law, the service is provided without additional promises beyond those expressly made, and we are not responsible for indirect losses that were not reasonably foreseeable.

Nothing excludes or limits liability that cannot lawfully be excluded or limited, including applicable liability for fraud, deliberate misconduct, death or personal injury caused by negligence. Your mandatory consumer rights and statutory remedies remain unaffected. The Apple Standard EULA governs liability within its own application-license scope.

Applicable law and disputes

These service terms are governed by Swiss law, subject to mandatory protections in your country of habitual residence. The United Nations Convention on Contracts for the International Sale of Goods does not apply. A consumer retains any right to bring a claim before the courts available under mandatory local law. Contact support@fitonomyapp.com first if you would like us to help resolve a problem.

Updates and contact

We will identify updates with a revised date and version and give notice of material changes where required. Additional consent will be requested when the law requires it; an updated notice alone does not create that consent.

Appostafat GmbH · Version 1.1 · Effective 9 September 2026